Yes. Due to healthcare regulations, myRocky is required to verify your identity before prescribing medication. This is a standard safety requirement across Canadian online healthcare.
What you'll need:
- A valid government-issued photo ID (driver's licence, passport, or provincial health card with photo)
- A clear photo or scan uploaded through your portal
If you received an "Incomplete ID Verification" email: Log in and upload your ID. Your order will remain on hold until verification is complete.
Your ID is only used for identity verification purposes.
